Civic Tech Software Development Services
We build software for the public sector that supports data management, process automation, and access to information for citizens. Our systems use artificial intelligence to process documents and analyze data, and they also support public information platforms such as BIP, FOIA, and similar registries used in other countries. Solutions are designed to meet security and accessibility requirements, as well as applicable regulations.
AI processes documents, scans, and other unstructured data and turns them into organized information. Our systems support the analysis of public registries, applications, and official documents.
Our systems let you manage user permissions, so each employee only has access to the data they need for their work. This helps protect information and reduces the risk of unauthorized access.
Our solutions enable digital document exchange between government offices, citizens, and other institutions. This makes information easier to access and streamlines administrative case handling.
Our systems collect and analyze data on platform performance, case handling, and user activity. Analytics dashboards help monitor processes and make decisions based on the available data.
The software supports handling citizen inquiries, tracking cases, and analyzing incoming requests. It makes it easier to keep processes under control and respond to problems faster.
Our systems automate document processing, case history management, and select administrative tasks. This reduces manual work and makes better use of available resources.
The public sector needs systems that make it easier to manage information, handle cases, and give citizens access to digital services. Civic Tech solutions support the automation of administrative processes, document management, reporting, and application handling. They also help institutions meet transparency, information accessibility, and regulatory compliance requirements.
We help public institutions digitize their processes, automate everyday tasks, and manage information more efficiently. We build systems tailored to their needs that make it easier to handle cases, exchange documents, and access the data used in day-to-day work.
Our Civic Tech Software Case Studies
UMK
GovTech SoftwareUMK Software is an AI-powered semantic search engine developed by Profil Software to enhance access to public information. Designed for the City of Krakow's public information bulletin (BIP), it manages over 1.6 million documents, allowing users to ask questions in Polish and receive AI-generated answers alongside relevant documents.
Built using open-source models and technologies like Kubernetes, PostgreSQL, and Python, UMK Software overcomes challenges like large-scale data management and language-specific AI optimization. The result is a scalable, cost-effective solution that transforms how public information is accessed and utilized.
How do your AI solutions help public organizations manage large amounts of information?
We use advanced AI technologies to automatically extract and structure data from unorganized documents and images. This makes it much easier to process high volumes of information, power advanced search tools, and quickly update public platforms like BIP or FOIA.
Are your civic platforms accessible to all citizens and secure enough for sensitive data?
Yes. We focus heavily on clear UX design to ensure our platforms are user friendly and accessible to everyone. We also implement strong cybersecurity measures and role-based access control so that users only see the data they are authorized to access.
Can your systems handle high traffic and support multiple languages?
Absolutely. Our platforms are built to be highly scalable so they remain reliable even during traffic spikes. We also integrate multilingual systems and advanced legal knowledge models to help public institutions serve diverse communities efficiently.