IT Support Specialist (closed)
GDYNIA POMORSKIE
Profil Software is looking for an IT Support Specialist, who will look after our current and new employees and take care of various processes, starting from preparing the equipment to monitoring the operation of the systems we use in our everyday work.
We'd like to start a cooperation with professionals who wish to develop their capabilities and competences in the hardware and network services sector. Our perfect candidate is a person who likes to share their knowledge and expertise with others.
We offer
- A salary adequate to knowledge
- Paid holidays for B2B
- Working in Agile methodology with using Jira
- English classes with a native speaker (twice a week)
- Knowledge-sharing meetings at work
- Regular internal workshops
- A workplace tailored to your needs
- Training courses base (free access to the online database) and possibility of submitting courses and books that company will provide
- Training budget
- Sponsored trips to themed events (conferences, meetups in Poland and around the world)
- Fun room (billiard, table football, ping-pong, XBOX)
- Gym and personal trainer in the office
- Place for meditation and relaxation
- Monthly integration meetings
- Co-funding work lunches
- Co-funding MultiSport and Medicover cards
- A startup atmosphere
Requirements
- Minimum one year of experience in a similar position
- Secondary or higher education in the field of computer science, information technology or a related field
- Maintenance of software and computer hardware that includes repair and maintenance as well as preparation, delivery and diagnosis of performance and configuration problems of workstations and other IT equipment
- Handling notifications and failures as well as handling and controlling current incidents in the IT infrastructure (Windows, iOS, Linux),
- Technical support for company employees in the office and those working remotely (e.g. e-mail, Skype, Slack, telephone, ticket system),
- Installing and configuring software for users,
- Configuration of servers, LAN/WAN Wi-Fi networks
- Experience in maintaining and servicing network devices (Router, WiFi Access Points)
- Ability to clearly and concisely present technical information
- Knowledge of the English language (B2)
- Instructing and training users in the use of IT systems
- Operation of the inventory system, including keeping a register of company equipment transferred to employees
- Knowledge of the Office package, mainly Excel
- Assistance in the work carried out by the infrastructure team
- Ability to select and purchase the right IT equipment (workstations, headphones, mice, speakerphones for conferences)
Nice to have
- Basic knowledge of Bash, ability to create basic scripts
- Knowledge of Linux server administration
- Knowledge of Cloud Platforms (AWS, Azure, GCP)
- Ticket system configuration
PERKS AND BENEFITS
Why Profil Software?
We will co-fund medical care at Medicover for you and your loved ones.
Many of our employees like to spend their time actively and we help them in doing that by co-funding a Multisport card.
We will support you at every step of your career at Profil Software that's why you can always rely on your Mentor's help.
We are fond of work-life balance so we provide flexible working hours. You can start work anytime between 7-10 am. We are also open to talk if you need to leave work early or if anything urgent pops up during the day and you need a break.
We work for overseas clients and startups and we use English language as our main communication language. Our native speaker helps us feel more confident while speaking and also helps our linguistic skills evolve.
Energy is needed for working effectively which is why we co-fund work lunches for our employees. There are many dishes to choose from even if you're vegan/vegetarian or gluten-free.
The IT world is constantly changing and we want to be up to date that’s why once a month we organise knowledge sharing trainings. We organise internal trainings but we also invite external speakers from time to time.
We are a group of professionals but at the same time a group of good friends. We value a good, friendly atmosphere. At Profil Software, you can always ask for help and you would always get it as everyone's helpful. We like to spend time together and get involved with company’s events.
In addition to flexible working hours we also offer working from home. Every employee can work remotely two days a week.
We have a rich knowledge database available to all employees where you can find various books, courses and training recordings.
We gain knowledge not only during internal trainings but also during external conferences. We have a budget prepared for participation in various IT conferences and events and often the whole team is invited to attend.
We provide everything you need to work healthily and safely. There will be a comfortable chair, fitted desk, monitors and work equipment waiting and ready for you.
We care about your Mental Health and well being, which is why we invest our time and resources into wellness initiatives, such as Meditation Teacher Trainings. Those who went through such training hold daily guided meditation sessions for us in our Chill Room, which was designed with relaxation and leisure in mind. Those who enjoy meditating solo or need a few minutes of quiet time can also use our Meditation Booths.
We grant free subscriptions to all the premium content of Take3Breaths, Workplace Meditation App, which offers breathing exercises, tutorials and guided meditations for sleep, productivity, creativity and anxiety reduction, and more! The app was developed to support its users at their workplace by helping them get into a habit of practising meditation and mindfulness, and thus overcoming work related stress, the lack of motivation and other negative emotions that can lead to burnout and depression.
Do you have any questions?