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What is an IT Audit?

An IT Audit is a structured assessment of your company’s technology and the way IT operates. We review not only code, architecture, infrastructure, security, and deployments, but also how work is planned, prioritized, and delivered.The goal is to understand the real condition of your IT environment, identify risks and their root causes, and determine what needs to change to support the company’s future plans.

Why is an IT Audit important?

Technology can appear to work while hidden risks continue to grow — from technical debt and security gaps to inefficient processes, unclear ownership, or critical knowledge concentrated in one person.An IT Audit gives management an independent, evidence-based view of these risks before they become expensive problems. It helps you understand where investment is actually needed and where existing technology and processes can be improved.

When does your business need an IT Audit?

An audit is especially valuable when your company relies heavily on software but lacks a clear picture of its technical condition or IT efficiency.It can help when you are planning major investments, scaling operations, modernizing existing systems, restructuring the IT team, changing technology partners, or simply need confidence that your current setup can support future growth. A structured audit can also provide a baseline before modernization or other major technology decisions.

Benefits of an IT Audit

Clear View of Your IT Landscape
Understand the actual condition of your technology, infrastructure, security, and delivery processes. The audit separates assumptions from evidence and shows what works, what creates risk, and what requires attention.
Reduced Risk & Hidden Costs
Identify technical debt, security gaps, fragile infrastructure, inefficient processes, and key-person dependencies before they result in incidents, delays, or expensive emergency fixes.
Better Technology Investment Decisions
Know where your IT budget will have the greatest impact. Findings are translated into business priorities, helping management decide what to fix, modernize, replace, or leave as it is.
Clear Priorities & Roadmap
Instead of receiving a long list of disconnected technical issues, you get their root causes, priorities, and recommended next steps — creating a practical direction for both management and the IT team.

What will you get?

PDF Audit Report:

A comprehensive assessment of your current technology landscape and software delivery setup. The report covers code quality, architecture, infrastructure, security, deployment processes, technical debt, and key operational risks. Each finding is supported by evidence, assigned a risk level, and paired with a clear recommendation. Root cause analysis connects individual issues to the underlying problems that need to be addressed.

Management Presentation:

A concise executive-level summary focused on what the findings mean for the business. Technical issues are translated into business risks, potential costs, operational impact, and development constraints. The presentation highlights the most important priorities and gives management a clear basis for decisions about investment, team structure, technology, and future development.

IT team playbook:

A practical guide that turns audit recommendations into clear ways of working for the IT team. It defines development standards, delivery processes, quality controls, ownership, deployment practices, and other principles needed for sustainable software development. The goal is to give the team a framework they can continue using after the audit is complete.

Our process

Stage 1

Understanding the Business Context

Understanding Business Priorities: We start with management to understand the company’s goals, critical systems, current challenges, and upcoming decisions. This ensures the audit focuses on business risks, not just technical issues.

Defining the Audit Scope: We define which systems, repositories, and environments will be reviewed, who will be involved, and what areas need verification. This creates a clear and structured framework for the audit.

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Stage 2

Interviews with IT and Business Teams

We speak with IT and business teams to understand how work happens in practice and where the main challenges are.

We focus on:

  • How work is requested and prioritized
  • Roles, responsibilities, and decision-making
  • Delivery blockers and missing processes
  • Key knowledge dependencies

We assess processes, not people, creating space for open and practical feedback.

We also review existing documentation, roadmaps, and system inventories to validate findings and build a complete picture.

Stage 3

Technical Analysis

A wrap-up meeting with the client to go over the audit results and discuss the recommended changes.

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Stage 4

Report, Root Causes, and Roadmap

All findings are recorded in a structured register, including a description, supporting evidence, risk level, recommendation, and a designated owner on the client’s side.

This becomes the foundation of the final report. A key part of the report is root cause analysis, because dozens of individual findings usually come down to two or three underlying problems, with everything else being a consequence of them. A report that identifies these root causes gives management three meaningful decisions to make instead of thirty separate issues to address.

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FAQ - Frequently Asked Questions

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    How long does the audit take?

    Typically six weeks from kickoff to the delivery of the final report and playbook. The exact scope and schedule are agreed before the engagement begins.

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    Will the audit disrupt the team’s work?

    No. The main time commitment is the interview process, which usually requires a few hours per person spread across the engagement. The technical analysis is carried out by our team.

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    Is the audit an evaluation of the IT team’s performance?

    No. We assess processes and the technical state of the systems, not individual people. This is essential for obtaining accurate information, and every finding in the report is framed accordingly.

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    What if we have no documentation or clearly defined processes?

    That is a common situation and is itself a relevant audit finding. No special preparation is required—the audit is designed to assess the organization and systems as they currently operate.

Our projects

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Appatient

Healthcare Software

Appatient is a system that provides a healthcare solution where the patient is in full control. They can choose specialists according to their needs based on multiple criteria and reviews from other patients. They are able to quickly find the convenient appointment date and have a remote video consultation with a doctor.

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