AI Agents perform all their actions and aid your team in process automation. It means that your team can pass the repetitive tasks to AI with minimal guidance and then invest their time in more important and complicated matters. Additionally, using AI Agents can reduce the amount of process inefficiencies, human errors, and manual processes. This translates into improved productivity and reduced costs for your business.
AI Agents can also enhance user experience thanks to personalized recommendations, prompt responses and innovative solutions that users seek. AI Agents can quickly perform multiple tasks at the same time, gather and process vast amounts of real-time data. Moreover, because of their versatility they are able to support you in many ways, including making predictions, performing analysis of market demands and helping your business managers strategize.
Thanks to technologies like function calling, AI Agents can dynamically decide which tools or functions to use based on the user's prompt and the data they receive. Each function can have parameters, just like in traditional programming, and the AI Agent extracts the necessary information and passes it in the correct format.
This means AI Agents can essentially do anything:
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An Artificial Intelligence (AI) Agent is a software program that is capable of performing an array of tasks on behalf of the user or another system. It interacts with its environment, collects data and then analyses and uses this data to perform actions and reach goals set by the user. Even though it’s a user that chooses a goal, it’s AI that decides which route is best to take and how to perform to achieve the best results.
AI Agents work by interacting with their environment, collecting data, and using it to perform tasks based on user-defined goals. They rely on Large Language Models (LLMs) combined with tools and functions, which they can call dynamically. You provide a prompt and a set of available tools, and the AI decides which function to use and what information it needs. These functions have parameters, just like in traditional programming, and the AI extracts relevant data and passes it into the function automatically. Agents can also be combined, with supervisor agents coordinating the work of multiple others, enabling them to handle complex, multi-step processes.
AI Agents can benefit nearly every industry that relies on gathering, analyzing, and acting on information. For example, in tourism, they can assist with planning trips and making bookings. In healthcare, they can help users find doctors or relevant medical services. They’re also useful in event planning, recruitment, finance, and productivity tools, anywhere tasks involve collecting data, making decisions, and automating actions. Their flexibility and ability to connect multiple steps make them especially valuable in industries where streamlining operations can save time and resources.
AI Agents are changing the way businesses work. They can automate tasks, answer questions, analyze data, recommend products, create content, support teams, and speed up decision-making. You give them access to tools and functions, and they figure out what to do and when. That’s what makes them so useful. There’s almost no limit to what they can be used for.
At Profil Software, we’ve already worked on projects that use AI Agents in real life. An example: a prototype of a platform for parents to search for child-related services and events, for example doctors, preschools, festivals. The Agent we built was the core of the app. It decided whether the user was looking for a place or an event, accessed location data from the browser, and pulled results either from Google Maps or from a custom vector database. The whole thing ran serverless, on AWS Lambda, which helped us move fast and keep costs low.
We can build agents like this for anything - customer service, employee support, creative tasks, software development, data analysis, or even security. Customer AI agents help with handling queries and improving support. Employee AI agents manage repetitive tasks. Creative agents assist with content and design. Code and data agents analyze, generate, and optimise. And security agents help monitor and react to threats.
If you're thinking about building something with AI Agents, we know how to do it. We've done it before, we have the tech stack, and we’re ready to help bring your idea to life.
Profil Software will help you pick the right team for your software development. Book an appointment and tell us what you need!
The cost of AI agents varies widely depending on their complexity, use case, and level of autonomy. Simple chatbot-style agents can be inexpensive to build, while advanced, multi-functional systems may require greater investment. At Profil Software, we tailor AI solutions to your business goals, balancing performance and cost. If you want to get an estimation of your project, feel free to contact us using theEstimate project button.
AI agents can streamline repetitive tasks, enhance customer support, automate decision-making, and provide real-time data insights. By integrating them into your systems, you reduce manual workload, speed up processes, and boost overall efficiency. At Profil Software, we develop tailored AI solutions that align with your operational goals. If you want to know more about all the ways, in which we can ensure that your business needs are fullfilled, visit our AI Discovery Workshop page and learn more about our processes.
ChatGPT can be considered an AI agent, though somewhat limited. It can choose tools, search for information, and decide how to respond, whether by generating text or creating an image. While the underlying GPT model is just an LLM, ChatGPT itself meets the basic criteria of an agent: it can interpret user input, select the right tools, and complete tasks independently.